This project articulates those friction points, identifies best practices, and serves as a resource and guide for individuals seeking to create more harmony in the procurement process to increase and ease HUB participation.

This project explored work schedules from the operators’ points of view, the desires and needs of planning and management teams, how technology is adapting, and maybe more importantly, why we all should care. What makes a good schedule? Why should we regularly engage with our operators? How can we do better? The answers to these questions re-frame scheduling to be human-centric, meet people’s needs, and transcend seniority, all of which help us to drive greater operator satisfaction and retention.

This project focuses on how AI can integrate data from various transit systems, including video feeds, access controls, and communication networks, to create a comprehensive security infrastructure.

This capstone project aims to a demographic shift by identifying best practices and innovations in human-centric, simplistic transit design and community education that will make transit services more inclusive and welcoming for older riders.

Our project goal is to highlight the often-unheralded aspects of the service we provide, beyond moving people from one place to another. The report not only highlights effective practices but aims to advance the conversation in the industry about these programs’ value.

This project highlights the key resources already available to mitigate the known funding, training and technology readiness challenges to ensure the successful implementation of ZEBs by providing CEOs with the tools to educate and inform their governing boards and staff.