Best Practices for Balancing Recognition & Discipline to Achieve Great Employee Performance

Includes a Live Web Event on 08/27/2026 at 1:00 PM (EDT)

This webinar will feature employee engagement experts, labor relations professionals, and national labor partners to discuss best practices for employee engagement, discipline, and performance.

Panel will discuss:

  • Best practices for managing the disciplinary & progressive disciplinary processes
  • The Voice of Labor - What's the why and underlying reasons for discipline? What have you observed that works for staff to succeed? How do you work with management to re-engage and revise, to address a trend of discipline?
  • Example from organizations – What to do when your employee has abilities/disabilities.  i.e. increasing leave time; traumatic incident response to allow paid leave at management discretion
  • How to shift the focus to the work, performance, and rewarding what you want to see more of in your unit, department, organization.
  • Employee recognition programs (i.e. awards, mentoring, job shadowing, social media feature, local media, etc.)

Moderators:

  • Trish Collins, Chair, APTA Labor & Employee Relations Subcommittee, Director of Human Resources, Pinellas Suncoast Transit Authority (PSTA), St. Petersburg, FL
  • George F. Fields, SPHR, SHRM-SCP, Vice Chair, APTA Labor & Employee Relations Subcommittee, HR Deputy General Manager, Greater Cleveland RTA
  • Kelli Coughlin, Second Vice Chair, MTA Labor and Employee Relations Subcommittee, Senior Deputy Chief, Labor Relations – Railroad Operations, Metropolitan Transportation Authority (MTA), New York, NY

Panelists:

  • Amanda Salmon, Civil Rights Compliance Officer (ADA), Utah Transit Authority, Salt Lake City, UT
  • Edward Valente, General Chairman & Executive Board Director, Association of Commuter Rail Employees (ACRE), Metro-North Railroad, New York, NY
  • Ashley Mason, Manager, Employee Engagement, Greater Richmond Transit Company (GRTC)
  • Wendy Hanks Tunstall, Bus Operator, ATU Local 1220, Greater Richmond Transit Company (GRTC)

Key:

Complete
Failed
Available
Locked
Best Practices for Balancing Recognition & Discipline to Achieve Great Employee Performance
08/27/2026 at 1:00 PM (EDT)  |  90 minutes
08/27/2026 at 1:00 PM (EDT)  |  90 minutes