Cultivating a Positive and Productive Organizational Culture (Leadership APTA)

As we are coming out of the pandemic that has ruled the better part of our lives for the past few years, the expectations employees have of their organizations have shifted in a way that has smart companies taking notice. Employee engagement is more important now than ever, and as organizations compete not only for hiring but also retaining talent, creating a positive employee experience is critical. However, retaining talent is not the only benefit an organization will see from a positive culture. Employees that buy into their company’s vision and mission and are truly engaged are more likely to be productive and creative in advancing that company’s goals.

 So, how do companies create that positive culture?  This capstone project will begin with the starting assumption that “culture is a verb” and explore a framework, strategy and tactics that influence the employee experience within the transportation industry.

Project Team:

• Celia Ann Pfleckl (coordinator, Amtrak)
• Cristina Barone (coordinator, Link Transit)
• Lucy Andre (Stadler US, Inc.)
• Trey Walker (DART)
• Jillian Linnell (MBTA)
• Lesley Kandaras (Metro Transit)