Improving Workforce Retention through Safety, Culture, and Compensation (Emerging Leaders Program)

The growing need to retain and recruit our transit workforce continues to impact service delivery, quality, and industrial recovery. Previous research has primarily relied on data collected only from operators and thus has been unable to look at other aspects of the problem. Our team will use data from C-Suite, operational managers, and other administrative employees in addition to frontline workers to provide a different perspective in solving this crisis. Key indicators like upward mobility, work-life balance, workplace flexibility, physical and psychological safety, culture, and turnover rates will be analyzed through surveys to collect qualitative and quantitative data. 

Presenters:

• Larkesha Burr, Pinellas Suncoast Transit Authority
• Paul Cohoon, INIT
• Ashley Greaves, HATCH LTK
• Yash Nagal, Palm Tran