Recorded On: 12/15/2020

This webinar, the third in a series of follow-up webinars to the Sustainability and Multimodal Planning Virtual Workshop, will explore the actual implementation of Microtransit programs in Tampa and Seattle.

The first presentation will initially focus on HART’s Hyperlink program that ran between 2017 and 2018 and the challenges associated with operating this model sustainably.  It will also look at our subsequent attempts to launch more progressive and sustainable programs since that time.  Currently HART is working to deploy a comprehensive Microtransit program that includes both point-to-point and fixed route circulator service together. During this process, staff has encountered multiple challenges in navigating complex procurement and funding.

Equity. Safety. Sustainability. These are King County Metro’s core values. Learn how these values were incorporated into the development and iteration of their first/last mile pilots, and how they are used as the yardstick by which the pilots are evaluated. This presentation will discuss the tactics used to achieve equity, safety, and sustainability, as well as the challenges, tradeoffs, costs, and benefits of leading with these values.


  • Leslie Bienenfeld, IS Engineer and Transportation Planner at San Francisco Municipal Transportation Agency and Second Vice Chair of the Multimodal Operations Planning Subcommittee


  • Christopher Cochran, Director of Service Development, Hillsborough Area Regional Transit Authority (HART), Tampa, FL, Challenges and Lessons Learned in Microtransit Deployment
  • Casey Gifford, Innovative Mobility Senior Planner, King County Metro, Seattle, WA, Leading with Values in Contracting First/Last Mile Services


Open to view video.
Open to view video.
1.50 CEUs credits  |  No certificate available
1.50 CEUs credits  |  No certificate available