Microtransit Playbook (Emerging Leaders Program)

In our capstone project, we sought to understand the different Microtransit service models and business parameters. We looked into 18 organizations across the United States, representing different geographies and diverse system types. The lessons learned from all of them contributed to our understanding of microtransit as well as our suggested best practices for the service. In our presentation, we will look at the relationship between fixed route and microtransit, various success metrics of microtransit, as well as considerations for all stakeholders in the service delivery process.

Presenters:

• Lynn Feng, AECOM
• Riley Koehler, Orange County Transportation Authority
• Rose Lisska, Capital Metropolitan Transportation Authority
• Jorge Quintana, Foothill Transit
• Kevin Sliger, Ben Franklin Transit