Ready, Set, AI: Risk, Readiness, and Real-World Use of AI in Transit (Leadership APTA)

AI is one of the most meaningful developments of our time, yet the transit industry has been slow to embrace this technology. This capstone explores how public transit agencies can adopt AI solutions responsibly by establishing a framework that identifies key risks, outlines governance surrounding AI, and implements policies to put appropriate guard rails on usage. This framework will be supported by use cases from a variety of transit agencies at various points on the AI adoption spectrum, providing real world examples of how AI can help agencies achieve efficiencies through this technology. The end goal is to provide the tools that will bridge the gap between the pervasiveness of AI solutions and the hesitation of the transit industry to adopt them.

Project Team:

• Jacki Lenners, Mountain Line, Co-Coordinator
• Myat Ohn, Jacobs, Co-Coordinator
• Jorel Joseph, Keolis
• Melissa DuMond, Kimley-Horn
• Jennifer Donaldson, Stacy Witbeck