Scheduling Strategies & Solutions For Operator Retention

Operator schedules play a critical role in either supporting or hindering your organization's ability to attract and retain frontline staff. By leveraging innovative labor agreements and scheduling strategies, you can create solutions that promote work-life balance for your workforce and drive better outcomes for organizations. To support this effort, the APTA Labor and Employee Relations Subcommittee is presenting data, insights, and real-world experiences from experts nationwide to help agencies assess if alternative scheduling is a good fit.

Panelists:

• TRISH COLLINS, APTA Labor and Employee Relations Subcommittee, Chair; Human Resources Director, Pinellas Suncoast Transit Authority, St. Petersburg, FL
• GEORGE FIELDS - APTA Labor and Employee Relations Subcommittee, 1st Vice Chair; Human Resources Deputy General Manager, Greater Cleveland Regional Transit Authority, Cleveland, OH
• KELLI COUGHLIN, APTA Labor and Employee Relations Subcommittee, 2nd Vice Chair; Senior Deputy Chief, MTA Long Island Railroad & Metro North Railroad, New York, NY
• KURT LUHRSEN, Interim Chief Operating Officer, Metropolitan Transit Authority of Harris County, Houston, TX
• REINALDO GERMANO, Planner, Foursquare ITP, Washington, DC
• Greater Cleveland Regional Transit Authority Team: NICK BIGGAR, LISA TOWNES, JOHN PALAGYI, AND SHAWNEE HUBBARD