Transit Ridership Trends and the Future of Ridership

The pandemic has brought about major changes in ridership levels and trends – some temporary, some potentially longer lasting. Modes like commuter rail and commuter bus have seen a large reduction in ridership with a tepid recovery. Certain urban bus routes have maintained ridership and some services have seen a “flattening” out of traditional peak/nonpeak patterns. This session will highlight best practices on ridership growth during these times and as we transition to a post-pandemic world. It will also feature thoughts on how a city/region can drive ridership growth, as well as what fare policies will look like in the future to drive ridership growth and revenue for transit agencies.

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Session sponsored by Amazon Web Services
 
Speakers

• Kevin S. Corbett, President & CEO, New Jersey Transit Corporation (NJ TRANSIT), Newark, NJ
• Miguel Velazquez, COO, Regional Transit Service, Inc., Rochester, NY
• Leslie S. Richards, General Manager/Chief Executive Officer, Southeastern Pennsylvania Transportation Authority (SEPTA), Philadelphia, PA
• Nadine Lee, P.E., President and CEO, Dallas Area Rapid Transit, Dallas, TX

CEUs: 1.5 Planning